
FAQs
Ordering and Payment
How do I place an order?
Ordering is simple! Just browse our products, add your favorites to your cart, and proceed to checkout. You’ll receive an email confirmation once your order is placed.
What payment methods do you accept?
We accept major debit and credit cards, Shop Pay, PayPal, and GPay
Is shopping on your site secure?
Yes, we use industry-standard encryption to keep your personal and payment information safe.
How can I subscribe to your newsletter?
You can subscribe at the bottom of our homepage to stay updated on new products, promotions, and more.
Product Safety and Ingredients
Are the ingredients safe?
Yes, all our ingredients are carefully sourced and meet strict quality and safety standards.
Are the capsules safe to take?
Yes, our capsules are manufactured under strict quality control guidelines and are made from safe, tested ingredients. However, if you are pregnant, nursing, have a medical condition, or are taking medication, we recommend consulting with your healthcare provider before use.
Where do you source your ingredients?
We source our ingredients from trusted suppliers who share our commitment to quality and sustainability.
Product Usage and Benefits
How do I use sea moss?
Sea moss is incredibly versatile and can be used in various ways to boost your diet or skincare routine:
1. For Eating or Drinking:
● As a Gel: Soak dried sea moss in water for 12-24 hours, blend it into a smooth gel, and store it in the refrigerator. Add 1-2 tablespoons to smoothies, teas, soups, or sauces for a nutrient boost.
● Raw or Powdered: Add raw or powdered sea moss directly to recipes as a thickener or nutritional supplement.
2. In Skincare:
● Face Masks: Mix sea moss gel with honey or essential oils to create a hydrating face mask. Apply it to your face for 15-20 minutes and rinse with warm water.
● As a Moisturizer: Apply sea moss gel directly to the skin to soothe dryness or
irritation.
3. In Cooking:
Use it as a thickening agent for desserts like puddings or custards, or add it to soups and stews for added texture and nutrients.
How often should I use sea moss?
It’s recommended to use about 1-2 tablespoons per day. For skincare, you can apply it a few times a week depending on your needs.
Can anyone use sea moss?
Sea moss is generally safe and beneficial for most people, but consider the following:
● For Adults and Kids: Suitable for adults and children in appropriate amounts, as it’s packed with essential nutrients.
● For Pregnant or Nursing Women: Consult a healthcare provider before use during pregnancy or breastfeeding.
● For People with Medical Conditions: If you have a thyroid-related condition or iodine sensitivity, consult a doctor first.
● For Skincare Use: Perform a patch test before applying directly to the skin, especially if you have sensitive skin.
Popular Products and Results
What’s your most popular product?
Our customers love Power Gel Elderberry! It’s a must-try if you’re new to Tataan.
Can I lose weight with your products?
While our products can be part of a healthy lifestyle, they are not specifically designed as weight-loss solutions. Sustainable weight loss is best achieved through a balanced diet, regular exercise, and proper hydration.